This Privacy Policy explains how pksolt collects, processes, stores, and protects your personal data. We are committed to handling your information transparently and responsibly in accordance with internationally recognised data protection principles.
pksolt ("we", "us", "our") operates the online casino and sports betting platform accessible at pksolt.com. This Privacy Policy describes how pksolt collects, uses, stores, discloses, and otherwise processes personal data relating to individuals ("you", "Player", "User") who register an account, use our Services, or otherwise interact with pksolt.
This Policy applies to all personal data processed by pksolt in connection with the pksolt platform — including account registration, deposits and withdrawals via Easypaisa, JazzCash, HBL, UBL, and other supported Pakistani payment methods, gameplay activity, customer support interactions, and marketing communications.
By registering a pksolt account or otherwise using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the processing of your personal data as described herein, you should not register an account or use the pksolt platform.
This Policy should be read alongside pksolt's Terms and Conditions, which govern your use of the platform as a whole.
For the purposes of applicable data protection law, pksolt acts as the data controller in respect of personal data collected through the pksolt platform. As data controller, pksolt determines the purposes for which and the means by which your personal data is processed.
Where pksolt engages third-party service providers — such as payment processors, game studios, identity verification providers, and fraud detection services — those parties act as data processors on pksolt's behalf and are contractually bound to process data only in accordance with pksolt's instructions and applicable data protection requirements.
pksolt collects the following categories of personal data in connection with your account and use of the Services:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality, gender |
| Contact Data | Pakistani mobile number (03XX format), email address, residential address |
| Financial Data | Easypaisa / JazzCash account reference, HBL / UBL / Meezan Bank / Bank Alfalah account details, USDT wallet address, transaction history in PKR |
| KYC Documents | Copies of CNIC, proof of address, proof of payment method ownership |
| Usage Data | Login timestamps, session duration, pages visited, games played, bet amounts, game outcomes, device type, browser type, IP address |
| Communications Data | Contents of support chat transcripts, email correspondence with pksolt, submitted feedback |
| Marketing Preferences | Your choices regarding promotional SMS/email communications from pksolt |
pksolt collects personal data directly from you when you: register a pksolt account; complete the KYC identity verification process; make a deposit or withdrawal; contact our customer support team; submit a complaint or feedback; opt in or out of marketing communications; or update your account profile information.
When you access and use the pksolt platform, certain technical data is collected automatically. This includes your IP address, device identifiers, browser type and version, operating system, referring URLs, pages viewed within pksolt, session duration, and clickstream data. This data is collected through server logs, cookies, and similar tracking technologies as described in Section 7.
pksolt may receive personal data about you from third parties in certain circumstances, including: payment service providers (confirming transaction details); identity verification services (confirming CNIC validity); fraud prevention and anti-money-laundering screening services; and analytics providers that aggregate anonymised usage data.
pksolt processes your personal data for the following purposes and on the following legal bases:
pksolt does not sell, rent, or trade your personal data to third parties for their own marketing purposes. pksolt may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
All third-party processors engaged by pksolt are contractually required to implement appropriate technical and organisational security measures and to process personal data only in accordance with pksolt's documented instructions.
pksolt uses cookies and similar technologies on its platform to ensure proper functionality, maintain your login session, prevent fraud, and understand how players navigate the site. The primary categories of cookies used by pksolt are:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent your ability to use the pksolt platform. For analytics cookies, you may opt out through your account settings.
pksolt retains your personal data for as long as your account remains active and for a period thereafter as required by pksolt's legal and regulatory obligations. The following retention guidelines apply:
Upon expiry of the applicable retention period, pksolt will securely delete or anonymise your personal data in accordance with its data disposal procedures.
pksolt implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While pksolt takes all reasonable steps to protect your data, no system is entirely immune to risk. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, pksolt will notify affected players without undue delay.
Subject to applicable data protection law, you have the following rights in respect of your personal data held by pksolt:
To exercise any of these rights, please contact pksolt's support team via live chat or email at [email protected] (plain text — not a clickable link). pksolt will respond to verified data rights requests within 30 days.
pksolt's Services are strictly for adults aged 18 years and over. pksolt does not knowingly collect personal data from individuals under 18. If pksolt becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account closed. Parents or guardians who believe a minor has registered on pksolt should contact [email protected] (plain text — not a clickable link) immediately.
18+ Strictly Enforced: pksolt verifies the age of all players through CNIC-based KYC. No account may be used by a person under the age of 18.
pksolt reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email or an in-platform notification. The effective date of the most recent revision is displayed at the top of this page. Continued use of pksolt following notification of changes to this Policy constitutes your acceptance of the revised terms. If you do not accept the revised Policy, you must stop using pksolt's Services and may request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or pksolt's processing of your personal data, please contact our support team through the live chat feature on the pksolt platform (available 24/7), or by email at:
[email protected] (plain text — not a clickable link)
pksolt aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 days. Where a request requires additional time to process — for example, where a complex data subject access request involves extensive data retrieval — pksolt will notify you of the expected extended timeline.
All data exchanged between your device and pksolt — including your login credentials, PKR transactions, and personal details — is protected by 256-bit SSL encryption at all times.
pksolt does not sell or rent your personal data to third parties for marketing purposes. Your data is shared only with processors necessary to deliver the Services you use.
pksolt collects only the personal data that is strictly necessary for account operation, payment processing, legal compliance, and platform security. Nothing more.
Access, correct, delete, or export your pksolt data at any time. Our support team responds to data rights requests within 30 days of verification.
In the unlikely event of a data breach affecting your personal data, pksolt will notify you promptly and take immediate corrective action to contain the incident.
pksolt retains your data only for as long as legally required or operationally necessary, then securely deletes or anonymises it in line with documented retention schedules.
Age Restriction & Responsible Gaming: pksolt is strictly for players aged 18 and above. By creating a pksolt account you confirm you are 18 or older and that online gambling is not prohibited in your jurisdiction. pksolt's responsible gaming tools — including deposit limits, session reminders, and self-exclusion — are available from your account dashboard. If gambling is affecting you negatively, please use these tools or contact support to request self-exclusion. The Umang Pakistan helpline is available at 0317-4288665 (plain text — not a clickable link). Play responsibly. Stay within your means.
Your data is protected. Your funds are secure. Create your free pksolt account and claim your 100% welcome bonus up to Rs 10,000.
Register at pksolt18+ only. Terms apply. Play responsibly.